How To Get Help

If you need assistance and live in Seminole County, please visit one of our sites Monday - Friday, except holidays. Walk-in hours are 9 am to 12 noon; however, because of the large number of people needing assistance, you will need to plan your arrival near 9 am in order to meet with one of our service coordinators.
Go to our Sanford office if you live in: Sanford, Geneva or Lake Monroe. This location is at 515 E. 25th Street, approx. 1 mile east of Hwy. 17-92.
Go to our Longwood site if you live in: Altamonte Springs, Casselberry, Chuluota, Fern Park, Lake Mary, Longwood, Maitland, Oviedo, Winter Park, or Winter Springs. This location is in Fairmont Plaza at 600 N. Hwy. 17-92, approx. ½ mile north of Hwy. 434.

Bring This With You
To apply for food:
-Your driver's license or other picture ID
-Social Security cards for yourself and all children & adults living with you
-Proof of address, such as a utility bill mailed to you in the last 30 days at the address you are claiming as home
-Pay stub or other proof of income

To apply for financial assistance:
Bring all of the above documents plus:
-All monthly bills documented
-Bank journal for last 2 months
-Lease agreement or mortgage statement
-Documents pertaining to illness, unemployment, and other proof of hardship
(Bringing these items does not guarantee service but expedites the application process.)

Special Assistance Programs
-MedNet Navigator - helps children & adults to get life-saving prescription medicines at low-cost or no cost.
-Health Navigator - helps children & adults to find a medical "home," a primary care physician or specialist. This lessens the burden on local hospital emergency rooms and clinics being used as primary care facilities by uninsured or under-insured people.
-Live, Work, Hope - This program funded through HUD assists homeless families and individuals in accomplishing goals of increasing their skills and income, achieving stable housing, and achieving greater self-determination.
-Oasis Day Service Center  - homeless individuals and families can take a shower, have clothes washed, get a haircut. Computers on site for kids to do homework and adults to job search. To use Oasis facilities, you must present picture ID.

Outside Seminole County
If you do not live in Seminole County please dial 211 to reach Heart of Florida United Way or call 407.839.4357 for additional agencies that may be able to assist you with your needs. If you are homeless, please call 407.260.9155.